How Do I Collect My Order from an EVRi Pick-Up Point?

If you selected an EVRi Pick-Up Point as your delivery option at checkout, your Steve Madden parcel will be sent to your chosen shop.

Once your parcel arrives, you’ll receive a text or email confirmation with details of the EVRi location. To collect your order, please bring your collection notification and a valid photo ID.

Please Note:

  • This option is only available for UK Mainland Parcel Shops.
  • You can find a full list of EVRi Parcel Shops here.

I Missed the Collection of My EVRi Parcel – What Can I Do?

If you’re unable to collect your order, EVRi will hold it for 10 days. After this period, the parcel will be returned to our warehouse, and you’ll receive a full refund. You can check refund timeframes here.

Important: Some larger orders may not be eligible for EVRi Parcel Shop delivery due to storage limits. If your order exceeds the size limit, please check alternative delivery options here.