What Can I Do If I Cannot Access My Gift Card Email?

Please allow up to 14 working days for your refund to be processed.

Digital Gift cards are emailed to the email address selected at checkout. Please save this email as this will contain the details you require to redeem at checkout and also where balances are updated after any refunds are issued.

If you have misplaced or deleted your gift card email, please contact us so we can assist.

You can view our full Terms & Conditions here.