How Do I Return Items Bought With a Gift Card or E-Gift Card?

Please allow up to 14 working days for your refund to be processed.

You can return items purchased with a digital gift card through our Returns Portal within 14 days of receipt, provided they meet our standard returns policy.

  • Refunds are issued to the original gift card used at checkout. 
  • The same digital gift card email will show the updated balance once your return is processed.
  •  Keep your e‑gift card email safe.